Frequently Asked Questions

Pre-requisite: You must have an active Facebook account and an administrative role on your company's Business Page OR Group.

1. Once your campaign text and image are ready in AIction, select the Facebook icon.

2. Connect your Facebook account when prompted.

3. Follow the on-screen instructions to publish your campaign directly to your Facebook Page.

For detailed, step-by-step guidelines and examples, please see the 'Resources' section.

You can easily create new campaigns using information from previous ones.

1. Navigate to ‘History/Reuse previous context’ in the main menu.

2. Find the campaign you want to use and click ‘Re-use’.

3. The campaign creation form will auto-populate with the previous information.

4. From here, you can edit the details to create a new campaign without starting from scratch.

Once you have approved your campaign, you can deliver it in several ways:

• Email & SMS: Send your campaign directly to your customers via email or SMS*. This is ideal for businesses with customer contact lists, such as loyalty programs.

• Facebook: Post your campaign text and graphics directly to your company's Facebook Page. (See the 'Resources' section for detailed instructions).

• Manual Export: Copy the text or download the image for manual use. This is perfect for offline materials, in-house printing, or working with a third-party printer.

• Coming Soon: We are currently developing similar posting capabilities for LinkedIn and Instagram.

Note: for sending via SMS, a privacy consent agreement will be needed (Telecom regulation requirements). See notice/info about it in your user account.

AIction protects* your data very seriously:

• The data provided by the customer in the user account, and any information entered by the user for each session belongs entirely and solely to the customer.
• We do not share or monetize it with any third party.
• We use it only for the purpose of delivering our services to you (ad creatives, text/visual, market report) and work with major Generative AI platform providers such as Open AI, Gemini to deliver these services to you.
• When you start a new session, we encourage you to provide as much details as possible about your query, in order to provide best and high-quality results and suggestions (if the data entry is too succinct or vague, the output for the Gen AI backend will be of poor quality and will not be very helpful).
• The customer information and data stored in the user account is entirely managed by the user: it can be updated, changed or deleted by the customer’s main account administrator at any time (via secure login access).

(*) More info in the Company section (Terms of services, Privacy Policy, Compliance & Trust)

Answer: Think of AIction as your "agility engine." While agencies are excellent for high-level strategy and long-term brand building, AIction complements their activity: it is built for the high-velocity demands of day-to-day execution.

It allows you to instantly generate dozens of ad variations, hooks, and social-ready images that would typically take an agency days to turn around. By using our unified workflow, you can move from a market analysis "angle" to a published Facebook post or SMS campaign in minutes, ensuring your marketing stays as fast as your business—without the agency back-and-forth.

Answer: A CRM is where your customer data lives, but AIction is where your customer engagement is born. While your CRM manages your contact lists, AIction solves the "blank page" problem by generating the high-converting short-form copy and visual assets needed to actually reach those customers.

We bridge the gap between your data and your delivery; we take the segments in your CRM and provide the creative firepower—headlines, CTAs, and images—to turn that data into an active, exciting multi-channel communication with your audience to promote your business.

AIction can support a wide range of common marketing tasks (with external platforms used where needed). Step-by-step guidance will be available soon in the Learning Hub.